Protect the asset. Preserve the value.
An annual maintenance contract keeps your property in its original state. Preventive maintenance software tracks every asset so we act before problems arise.
Choose your level of care.
Every contract is tailored after a site survey. These tiers show how clients typically start.
| What’s included | EssentialFor single buildings that need dependable planned care. | ComprehensiveHard and soft services under one SLA. | Integrated FMTotal facility management for portfolios. |
|---|---|---|---|
| Asset survey & register | |||
| Planned preventive maintenance — MEP | |||
| Helpdesk & reactive call-outs | |||
| Monthly service reports | |||
| Cleaning & pest control programmes | — | ||
| 24/7 emergency response | — | ||
| Live work-order tracking on YARDI | — | ||
| Quarterly performance reviews | — | ||
| Dedicated on-site team & supervisor | — | — | |
| Lifecycle & capex planning | — | — | |
| Minor works & fit-out included | — | — | |
| Single account director | — | — | |
| Every contract is tailored after a site survey. | Request | Request | Request |
From survey to steady state.
Site survey
We register every asset and record its condition.
Proposal & SLA
Scope, visit frequency and response times agreed in writing.
Mobilisation
Teams assigned and your PPM calendar loaded into YARDI.
Ongoing care
Planned visits, 24/7 response and regular reviews.
Contract FAQs.
What is included in an annual maintenance contract?
Planned preventive maintenance of your building assets plus reactive support through our helpdesk. The exact scope — systems, visit frequency, response times and soft services — is agreed in your contract and SLA.
Why preventive maintenance rather than repairs when needed?
A neglected unit decays and can eventually threaten occupants and visitors. Regular maintenance preserves appearance and performance, extends asset life and protects investment value.
How do you track work and report to us?
Assets and work orders are managed in YARDI property management software. You receive scheduled reports, maintenance history and, on higher tiers, regular KPI reviews.
Do you respond to emergencies outside office hours?
Yes. Our emergency line operates 24 hours a day, 7 days a week for contract clients.
Can we start with a single building?
Yes. Many clients start with one property on an Essential contract and expand across their portfolio.